The end of the project is not the end of our relationship; we receive steady repeat business from clients who know our service doesn't end when construction is complete.
We take pride in every building we construct and stand behind every product. We're here for you as you transition into your new building. At NGC, we take the time to complete the punchlist, allow a client inspection, and complete contract closeouts.
The last step in any of our commercial construction projects is to handle the contract closeouts. The closeout documents include proof that all equipment and maintenance demonstrations required by the contract have been successfully completed and all regulatory documents have been properly submitted. Our team takes pride in providing a seamless transition as the project comes to an end.
The building not only needs to meet our standards but, more importantly, it needs to meet our client’s standards. All of our clients will be asked to inspect the project to guarantee the work is completed according to the contract agreement. Once ownership and the project team have successfully accomplished the final punchlist and contract close-out, our warranty program is implemented.
Our warranty manager will be introduced to the owner and will review the process for communicating any possible warranty issues. Our team will schedule an 11-month walk-through based on the date for warranty implementation from the contract. As items are communicated, our warranty manager will log them with status and notes for each item. An update is provided to the client until all items are closed.
Our promise to you
Our team is commited to the project and relationship long after the final nail. We continue to work closely with our client through the post constrction process to ensure questions are answered and needs are met. We take pride in our actions matching up to our words!
Don't just take our word for it...
We have built our business on client-driven satisfaction. We believe in doing with, instead of doing for. For us, it is not just about delivering service but building partnerships with our clients to positively impact our communities for years to come.
Steven Hopper, Shamrock Development
Their true open book approach to costs, information, and prudent reviews with the design team not only helped keep the project in line with budget and vision, but it also allowed construction to begin four months earlier than traditional methods. Their team provided a seamless transition from preconstruction into the actual construction phase.
Steve Schmidt, Frontier Bank
What a pleasure it was to work with NGC! The crew was absolutely great and I truly appreciate their attention to timelines. The weekly reports via email were beneficial and informative as well.
Cara Mouw, University of Nebraska Medical Center
Kudos to the NGC crew. The guys were so nice and easy to work with. We are very pleased with the work and progress so far.
Patrick Falke, Project Harmony
Our project turned out exactly how it was promised, ahead of schedule and it looks amazing. Our staff was pleased with the cleanliness and helpful nature of your construction crew.